Privacy Policy & Data Protection Notice (UK GDPR)

1. Who We Are

TRIPIALIST operates as an independent travel advisor and booking agent. Travel products and services are arranged through our host agency, JLT (Janine Loves Travel) (PTS member 6090), and its authorised travel suppliers and partners.

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable data protection laws.

2. Information We Collect

Depending on your interaction with us, we may collect and process the following information:

• Full name
• Email address
• Telephone number
• Billing information
• Emergency contact details
• Travel preferences and interests
• Passport details and dates of birth where required for bookings
• Booking and itinerary information
• Communications submitted through forms, email, WhatsApp, social media, or membership applications
• Information related to VIP Club participation, events, and travel communities

We only collect information necessary to provide travel-related services, customer support, membership access, and relevant communications.

3. How We Use Your Information

Your personal data may be used to:

• Provide travel quotations and recommendations
• Arrange and manage bookings
• Communicate important travel updates
• Coordinate events, group trips, and VIP Club activities
• Provide customer support
• Process payments through authorised payment providers
• Improve our services and customer experience
• Send relevant travel offers, invitations, updates, and promotional communications where permitted

We do not use your personal data for unrelated or excessive purposes.

4. Marketing Communications

By joining our VIP Clubs, submitting an enquiry, or subscribing to our communications, you may receive travel-related updates, offers, invitations, and event announcements from TRIPIALIST.

You may unsubscribe or withdraw your marketing consent at any time by contacting us or using the unsubscribe option provided in communications.

We do not sell your personal information to third parties for advertising or external marketing purposes.

5. Sharing of Personal Data

Where necessary to arrange or manage your booking, your information may be shared with:

• JLT (Janine Loves Travel)
• Travel suppliers and providers, including airlines, hotels, cruise operators, transfer companies, tour operators, and activity providers
• Payment processing providers
• Technology platforms required to operate our business and customer services

Your information will only be shared where necessary to fulfil travel arrangements, legal obligations, operational requirements, or with your consent.

Certain suppliers or providers may be located outside the United Kingdom. By proceeding with a booking, you acknowledge that your data may be transferred internationally where necessary to complete your travel arrangements.

All third-party providers operate under their own privacy policies and booking terms.

6. Legal Basis for Processing

We process personal data under the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal and financial obligations
• Legitimate business interests, including customer support and service improvement

By proceeding with a booking or joining our services, you authorise TRIPIALIST to process and share your information as necessary to provide travel services and related support.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil contractual obligations
• Comply with legal, accounting, regulatory, and tax requirements
• Provide ongoing customer support and future booking assistance

You may request deletion of your personal data at any time, subject to legal or operational obligations requiring retention.

8. Security of Your Information

We take reasonable administrative and technical measures to protect your personal information against unauthorised access, misuse, disclosure, or loss.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. VIP Clubs, Communities & Events

Participation in TRIPIALIST VIP Clubs, WhatsApp groups, private communities, and events is voluntary.

Members are responsible for their own conduct and interactions within community spaces and during events or group trips.

TRIPIALIST reserves the right to remove members from communities, events, or memberships where behaviour is considered inappropriate, abusive, unsafe, discriminatory, or damaging to the experience of other members.

10. Photography & Social Media

During events, group trips, or community activities, photographs and videos may occasionally be captured for promotional or community purposes.

If you do not wish to appear in photographs or marketing materials, please notify us in writing prior to the event or trip.

11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

TRIPIALIST
📧 in**@********st.com
📞 +44 7467 363969

13. Policy Updates

We reserve the right to update this Privacy Policy from time to time to reflect legal, operational, or business changes. Updated versions will be published on our website.

By using our website, submitting your information, joining our VIP Clubs, or using our services, you acknowledge that you have read and understood this Privacy Policy.